Terms of Service

Welcome to the website of Ameri Propane LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://www.ameripropanellc.com/ (the "Site") and the services, order referrals, and phone support offered by Ameri Propane LLC (collectively, the "Services").<br/><br/>By accessing the Site or using our Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use our Site or Services.<br/><br/>1. Business Description & Service Scope<br/>Ameri Propane LLC operates as an independent propane broker and authorized reseller. We facilitate, coordinate, and schedule residential and commercial propane deliveries, tank refilling, cylinder exchange services, and related logistics.<br/><br/>We partner with third-party local suppliers and distributors (including AmeriGas) to fulfill orders and perform physical deliveries.<br/><br/>Service availability, delivery timelines, and pricing may vary depending on geographic location, equipment requirements, and local supplier operational capacity.<br/><br/>2. Phone Orders & Billing Terms<br/>Order Authorization: By placing an order over the phone or submitting an inquiry through our Site, you authorize Ameri Propane LLC and its fulfillment partners to arrange payment and coordinate the requested services.<br/><br/>Pricing & Quotes: All price quotes provided over the phone or displayed on the Site are subject to confirmation based on local supplier rates, minimum gallon requirements, and delivery accessibility.<br/><br/>Payment Processing: Payments are processed securely via phone or compliant billing software. We do not store full credit card information; only essential transaction logs and the last 4 digits of payment methods are retained for verification purposes.<br/><br/>3. Customer Responsibilities & Site Access<br/>When requesting propane delivery or tank services, you agree to:<br/>- Provide accurate and complete contact, delivery, and address information.<br/>- Ensure clear, safe, and unobstructed physical access to the propane tank, fill points, and driveway for delivery trucks and personnel.<br/>- Maintain equipment (tanks, lines, appliances) in compliance with local safety standards, building codes, and Department of Transportation (DOT) or National Fire Protection Association (NFPA) guidelines.<br/><br/>4. Cancellations and Refunds<br/>Cancellation Requests: Service or delivery orders must be canceled prior to dispatch of the delivery truck by contacting customer service at (888) 409-6437.<br/><br/>Refund Policy: Refunds for canceled orders, overpayments, or service issues are subject to our [Refund Policy]. Fees incurred due to safe delivery refusal (e.g., unsafe access, unsafe tank condition) may not be fully refundable.<br/><br/>5. Third-Party Trademarks & Reseller Disclaimer<br/>"AmeriGas" and related logos are registered trademarks of their respective owners.<br/><br/>Ameri Propane LLC is an independent entity and authorized reseller/broker. Use of third-party brand names on this Site is solely to identify the products and services supplied or fulfilled through authorized partner networks.<br/><br/>6. Intellectual Property<br/>All content on this Site—including text, graphics, logos, images, layout, and software—is the property of Ameri Propane LLC or its content suppliers and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without prior written permission.<br/><br/>7. Limitation of Liability<br/>To the fullest extent permitted by law, Ameri Propane LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:<br/>- Your use of or inability to use our Site or Services.<br/>- Delivery delays caused by weather, road conditions, supplier inventory, or force majeure events.<br/>- Property conditions or pre-existing tank/equipment defects at the delivery location.<br/><br/>In no event shall our total liability exceed the total amount paid by you for the specific service or order in question.<br/><br/>8. Telephone & Text Communications (TCPA Compliance)<br/>By providing your phone number to Ameri Propane LLC via our Site or phone calls, you consent to receive telephone calls, voice messages, and SMS text messages regarding your order status, delivery scheduling, billing, and customer service updates.<br/><br/>You may opt out of receiving promotional SMS messages at any time by replying "STOP".<br/><br/>9. Governing Law<br/>These Terms shall be governed by and construed in accordance with the laws of the State of [Insert Your State - e.g., Pennsylvania], without regard to its conflict of law principles.<br/><br/>10. Contact Information<br/>If you have any questions or concerns regarding these Terms of Service, please contact us at:<br/><br/>Business Name: Ameri Propane LLC<br/>Physical Address: 9109 Mathr Street Philad3lphia PA 19115Phone Number: (888) 409-6437<br/>Email: [Insert Your Domain Email - e.g., info@ameripropanellc.com]